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Reviews Matter

Reviews matter and create trust and credibility with customers. Effective online Marketing should always include solid customer reviews.

“I have done business for over 40 years, and The Visualwebz, LLC is the most dependable and trustworthy company that I can count on, highly recommend it to anyone.”

– Jason Wang

Customer Reviews: In a Nutshell

Let us start off by covering the basics of online customer reviews. An online customer review or, in our case, web design testimonials is an opinion by a customer that is posted to a public forum on the internet. It’s primarily intended to inform others, including the company they’re posting about. They usually either like, dislike, or find something about the product/service that could be improved. I’m sure everyone’s written a review once in their lives? I’ve given more than a few words myself to Amazon and so have friends, which is an interesting story about online reviews. I’ll get to that later.

Regardless if you have a small business website or not, reviews can be rich in information. Ask any top web designers or businesses with the top 50 websites. They can aid in the shopping decision of others and steer people away from sites. This is why huge emphasis should be placed on delivering exceptional service whenever possible. Because at the end of the day, what it comes down to is that customer experience and what they could write online about your business, product, or services.

Areas covered:

  • Importance of online reviews
  • How people use reviews
  • Attracting customers
  • Reviews that hurt businesses
  • Responding to reviews
  • Identifying fake reviews
  • What is ReviewMeta?
  • What part Google My Business plays
  • Building trust through positive reviews

Reading Positive Reviews

Nowadays, reading reviews have become a part of customers buying or not and whether they a trusted company. Research has shown that over 50% of customers select a business if it has positive ratings/reviews online. Although, some companies pay to get fake reviews. A few reviewing websites help customers find out if the rating is fake or original. Fakespot.com and reviewMeta.com are great resources for locating legitimate reviews. They also help to determine how many ratings or reviews have been removed regarding the listed products.

There are also reputable rating systems that only place reviews after interviewing the reviewer. A good example is Clutch.

Businesses Benefit from having Reviews & Importance of Online Reviews.

Just how critical are online reviews? A recent study from Statista showed that over 60% of online shoppers had posted an online review. The number is even higher when you look at the group from 50 to 64 years old (It’s almost 80%!). What does this tell us? It tells us that a large number of people are turning to the internet to leave a review. Why? Because of its presence and ubiquity in today’s society.

Reviews are everywhere! 

What better audience do you have to praise excellent service and a good product. Or, on the other hand, terrible craftsmanship and unwelcoming service. Reviews have been known to bring great success and make a company thrive. Caution is to be taken, though; I’ve seen many small businesses go under due to poor reviews. It doesn’t take too many to start getting impacted. Traffic will begin to dwindle, and you’ll be left with no customers. We should consider how much power/influence we genuinely have, being behind a keyboard.

An essential design tip is to have a page with attention-grabbing website titles and clear customer reviews. Having solid and credible online reviews from satisfied clients has many benefits for small business websites. Whether it’s Google, Yelp, or any other platform, it’s a no-brainer when it comes to visitors gaining more trust in the service or the products. Also, since Google is displaying those tiny stars in search engine results pages (SERPs), it’s impacting searches being more prominent than others.

Nowadays, business owners should ask themselves if they have any supporting reviews and ratings? For example, how many studies are online for that business, products, services, etc.? What are customers saying about the company? Is it positive or negative? What is my average rating on online websites like Yelp and Google? Checking these ratings and reading the numerous online reviews makes it easier for customers to rapidly compare others and understand whether this business can be trusted and if their goods or services are inadequate, worst, good, great, or tremendous.

How People Use Reviews

People can use online reviews in various ways. The information that they provide about a product or service is valuable. They give you the grounds to trust a business with your money and time. And since we all work hard for our money, we’d like to know we’re getting good products with all of the benefits that come with customer reviews. They are but essentially a way for us to ask without much physical effort. And reading a bad review can deter people from visiting your website.

Since not all buying decisions are made on the spot, research must be done. A large part of this research, especially with an online presence, is looking for reviews. And even though a product may be more expensive, a recent study found that people could be enticed to buy. Podium found that people are willing to pay up to 15% more for a product if they have customer reassurance. There’s a strong invisible connection we all share through these collective reviews.

Customers Look To Others In Aiding Their Decisions

We look at each other when making a lot of decisions online. Whether we’re going to go to that new restaurant or visit a new website, we like to share our opinions. The ability to share all of this information at the tip of our fingers can be pretty cool, and this is exactly what potential customers do!

In fact, buying something that you’ve never bought before can be stressful. Putting your trust in a new website can as well. Data taken from Statista shows that with bigger purchases, people are more inclined to read reviews. Everyday items had low importance compared to items such as computers and home appliances. As I mentioned, the unfamiliarity of an item is a big trigger to check the reviews for a lot of people. The unfamiliarity of a website itself should prompt you to do some research as well. We move on to find if there’s a certain balance to reviews and how that can impact website traffic.

A Perfect Balance?

Is there truly a good balance of reviews that will get you more internet traffic? Can an abundance of reviews be a good thing? According to an article from reputationstacker.com, no. In today’s internet climate, people are looking at more than just a massive amount of reviews. Many people today know that reviews can be easily purchased, so proper filtering is a must. Meaning that instead of reading many reviews, people will usually limit themselves to 10 on average.

Having too few reviews can mean that you aren’t getting a lot of business, but not always. In various cases, you get the adage quality over quantity. People will look for certain aspects of reviews that will have the most impact on their decisions. Then act accordingly. There’s a wide range of what can be said through this forum, so there should be some care into how you deliver your product. Otherwise, you risk doing damage to the customers you do attract. And, in turn, your reputation.

Positive Reviews Attract Customers

In a survey completed for a national selling chain, customers who were asked for a commendation at the start of a gratification survey completed 9% more transactions and spent 8% more with the company over the next year than consumers who attended the same review without the demand for praise. Also, a study at a B2B software firm showed that manipulators of trial software who were requested at the start of a survey to define the features they liked were found to spend 32% more over the next year than trial operators. In fact, in both studies, the consumers who were encouraged to give compliments also recorded higher on traditional fulfillment measures.

 

Negative Reviews will Hurt any Business.

Do you know that there are more positive reviews online than there are negative ones? Also, we think of negative ratings/reviews as gaps in what might go wrong. For example, is this camera’s memory card going to wreck my wedding photos? Are these socks itchy? After all, we want to feel protected and feel comfortable with reviews that endorse services and products. Also, we use negative reviews to appreciate our risk and decrease our losses. There are many reviewing websites and apps that help customers look for the best places, things, businesses, etc. In fact, such websites help them choose between what is worth it and what is not.

Responding to Reviews

Should we respond to reviews? And how does responding impact your business? Consumers want to know that they’re being heard. Over half of customers want to hear back from companies after submitting a negative review. However, just about the same number of customers have reported not hearing back. Reviews of any nature can impact your traffic. So not responding to a review is probably the worst thing you can do.

Consumers are likely to check the review section for responses from the business. Responding to individual clients shows you’re committed to their satisfaction. Showing your commitment can lead to better sales and increased website traffic.

Review Ratings

Many people use ratings during the filtering phase to look for businesses. According to ReviewTrackers, 70 percent of people use rating filters. What if your business is below the minimum rating people look for? There’s a chance you will be missed. Negative reviews can cause your rating to fall low and might make your business seem unprofessional and unable to deliver what the client wants.

Indications of a website’s rating can normally be seen in many search engines. Negative or positive reviews will contribute to the overall star rating. A lot of people today might not even consider a business if they’re under 3 stars. Of course, it’s always best to strive for the best rating possible. But consider the leeway people give; no one’s perfect.

Positive customer reviews will help convert traffic.

Seattle Web Designing & Online Marketing.

Fakespot Reviewing Website

Fakespot examines both reviews and reviewers, observing for doubtful spelling and grammar, the number of reviews, buying outlines, unjust dates, and other telltale signs of suspicious review action. For example, a reviewer who’s new to Amazon has posted only one feedback and uses many words like good and “wonderful? Those reviews are almost surely going to be pointed untrustworthy. After the examinations are done, Fakespot runs a letter rating constructed on the total sum of reviews and how many were untrustworthy. This where things can get a little unclear. For example, if you’re looking for a phone and it earns an “F” because 67% of the reviews were pointed as untrustworthy, you may be less likely to buy that device.

Google My Business

Google is the number one ranked in terms of looking for business, services, and product reviews. Overall, enterprises use Google my business to generate and manage their Google listings. Features included in Google Business include maps, services details, reviews, and other related information. Also, it assists the business to entice new customers and share info regarding what makes them unique. Companies with guidelines that are complete with communication information, photos, and reviews have a better chance of connecting with customers.  Google research recommends that customers are 50% more likely to buy from businesses with a complete listing. Hence, helpful reviews, appropriate photos, and offers are essential information that assists in customer conversions. Although it can be a challenge to gain good reviews from customers, we cannot emphasize that the rewards are positive in the long run.

ReviewMeta Reviewing Website

This website takes a very different tactic which requires pasting in an Amazon URL or use one of the browser extensions. ReviewMeta only decreases the weight of specific reviews, then leaves you with a fixed rating. In other words, instead of the letter score, which could be confusing, ReviewMeta clears out the “clutter” on what the Amazon usual rating would be if the uncertain reviews didn’t exist. It’s a convenient website if someone wants to make sure that the product they are looking into is reviewed, positive or negative. Also, if the product is missing any reviews that illustrate that the business owner has removed it. Frequently, Fakespot and ReviewMeta get very different assumptions regarding a product’s reviews.

Customer Reviews on a Website

Both positive and negative reviews can help you expand your business. The truth is a high percentage of customers check online reviews before visiting a business. Also, 88% of customers believe in online reviews as much as their references. For example, if you have negative reviews on your website, consider what the customer or reviewers have stated in the review. Is there a general problem with a product or service? The increasing number of online reviews and review sites protect more businesses and services. They deliver considerable advantages to both customers and companies that fully hold reputation marketing.

Building Trust by Positive Reviews

Nearly 9 out of 10 customers regulate whether they can believe a business after reading ten reviews. Receiving online reviews must be an unending process for your business and should be made into your marketing and follow-up sales procedures. Ask your client for feedback when they are pleased with what you offered. Suggest taking a photo of them in front of their new product or just a picture of them and immediately post online. It’s highly recommended that this is done virtually after the customer has had some time with the product or service. More importantly, this should be one of many priorities after the web development of any business.

Final thoughts on Customer Reviews

Customer reviews have a direct and lasting impact on internet traffic through various means. It’s important to note how consumers use these reviews to influence their decisions. Positive reviews have the power to increase traffic and revenue. At the same time, negative reviews can go the opposite way. Showing a business for what it truly is – and making it have a more human-like will help it grow. Also, responding to individual reviews is one of the best things a business can do. After all, communication is king and can be used to dictate a business’s rating.

When doing business on the web, the absolute best thing to do is commit to your customers. At Visualwebz, we do precisely this!

Web Design & SEO Services for Small Businesses

At Visualwebz, we provide a range of WordPress (WP) web design, website development, and web marketing services to a diverse group of small businesses. Be it a WordPress website design for a large company, SEO for a startup, or an e-commerce website for a brick-and-mortar small business, we will deliver it. Our web developers have a strong understanding of small businesses. Furthermore, we encourage you to read Visualwebz reviews and see why our customers are happy with our work and outcomes.

Healthcare

Healthcare Web Design Services

We offer a range of medical web design services for the healthcare industry. Our medical website solutions branch out to all areas of the healthcare field. For example, effective dental web design services offered by our dental web designers serve Dentists, Dental Clinics, specialized  Dental Practices, Orthodontists, Dentistry, and Dental Practices. For example, Bothell Dental Care is one client where we have helped the site gain an online presence.

We don't end there with our website services but branch to other healthcare services like Doctors, specialist Doctors, Medical Services, Psychologists, Plastic Surgeries, ChiropractorsPsychiatristsVeterinary practices, and other healthcare-related practices. Hire the best medical website developers for your healthcare website, dentist, or walk-in clinic. Connect with one of our web designers today.

 

Services Sector

Professional web solutions for the services sector

Our website builder and SEO services assist all types of businesses. Some of which include:

 

 

Professionals

Web Design & SEO for Professionals

 

Others

Web services for other industries

Web design services that benefit nonprofits such as religious centers and churches have always been part of our portfolio. For example, a project for a local Seattle Christianity website. Another example is redesigning a Seattle-based nonprofit VillageFamilyProject.com website. Other non-profits we are working with include TruthPharm.com.

We give back!

As part of giving back, we help nonprofits. As a matter of fact, we don't profit from any nonprofit website design or SEO services provided to non-profits. If you have a great cause your working for, then let us help your non-profit. We may even do it for free! Be it in Federal Way, Bellevue, or New York. We can help you get results. We can also fix a broken website and get your charitable cause or church back on track.

Other industries we serve when it comes to web design and online marketing include Home Owners Associations websites, Government Agencies, and political parties.

 

 

Positive Reviews Will Help Your Business Credibility

Online Marketing, SEO services available to small businesses in:

Seattle Marketing Agency & SEO Consultant

Our tried and tested Small Business SEO Services help outrank competitor’s websites and drive more traffic. Ignoring our leading Seattle SEO marketing services could result in you missing many online opportunities and allowing the freedom for your business to expand. Whether it's SEO for a dentist or promoting an online event, we have proven through many SEO case studies that we get it done!

If you want to succeed online and help your business’s current online standing, then internet marketing is necessary. More importantly, we can help pave the right path in making your website successful. Our SEO Agency is a top-rated marketing agency that can help your business reach new heights and reach its maximum potential.

An SEO agency with innovative ideas, strategies, and solutions allows businesses to take the lead in their industries. From local Seattle SEO through to global presence, our custom tailor-fit solutions help companies effectively compete. We can help your Seattle business reach that desired ranking on search results.

Following is a small list of cities where our outstanding and best Seattle SEO services are available. We serve and help small businesses improve their online marketing presence via effective organic Seattle SEO and web solutions. Overall, our Seattle website SEO practices have helped many companies gain the online exposure needed to attract traffic and generate sales.

Washington SEO, SEMMarketing Agency available in:

Our web-related services have delivered many solutions to small businesses in and around Seattle. Other local areas where our clients include: Algona | Auburn | KentBellevue | New CastleBellingham | Factoria, Bellevue |  Federal WayFife | Kent | Renton | KirklandIssaquah | Lakewood |  LynnwoodMercer IslandMarysville | Mill CreekOlympiaRedmond | SeattleTacoma | Kennewick | Gig Harbor | Vancouver.

Our SEO packages and marketing solutions are affordable and geared towards small businesses. In particular, companies in and around Seattle, Bellevue, RedmondSnohomish, Tacoma, Kent, and Factoria Bellevue, WA, continue to be our loyal customers. Our SEO company and web design firm do not just make a promise but instead carry it out to succeed whether you are close to home in Seattle or elsewhere.

Since the start of SEO, our SEO services and SEO marketers focus on organic SEO for small businesses like restaurants, distributors, professionals, doctors, dentists, and attorneys/call us for a free SEO estimate (425)-336-0069.

Digital Marketing Services

Our digital marketing services are available in Washington and other states. Locally we assist small businesses in Puyallup,  Gig HarborOlympiaBellevue, Issaquah, Kirkland, Seattle, Vancouver, Tacoma, and surrounding areas.

Internet Marketing Services

Our internet marketing services coupled with web design and SEO will get your small business website to the top of your search engine. We focus on local as well as larger markets. From Seattle, Olympia, Maple Valley, Kirkland, Bellevue, Tacoma, and states like Washington, California, and ones further out! We provide quality on-page SEO as well as off-page services. For example, we are helping to acquire customer reviews.

Organic SEO is the Perfect Solution

Yes, on-page SEO and off-page SEO services are the best way to get your website visible online. But, you need to hire an SEO agency or SEO expert that knows what they are doing. At Visualwebz, we work within guidelines set by search engines. Also, understand terms like LSIGraph and incorporate structured data into websites. Our digital marketing strategies coupled with web design get positive results for our customers. As an established SEO consultant services we are available locally and nationally as professionals; our reach is beyond Washington and the USA!

Online Marketing Services

Our online marketing services are limited to Seattle, Bellevue, Renton, Tacoma, or Bellingham. But we offer services to all businesses nationally and globally. Go ahead and contact one of the top digital marketing agencies near you. You'd only realize that the SEO services they offer will be highly costly and outside your budget.

There are many SEO Companies. But we ask you to check our reviews and decide why our customers chose us.

Visualwebz is a top Seattle web design agency and recognized as a leading advertising and marketing firm in Washington.

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Reviews Matter when it comes to Online Marketing for Small Businesses.

We ask all our customers to build reviews, and likewise, we do this too! Your small business will succeed with our web design and Online Marketing services. Be it a startup, elderly care, dentist, medical practice, an attorney with a law firm, day-care, investment firm, or hair salon. We can do it. Hire a local small business that will help your business grow. Our web design and SEO services are the best for companies. We back our word with over a decade of web design and online marketing experience. Check what our customers are saying about the knowledge they have during the web design and SEO process.

Web Design & SEO for local Small Businesses

Web Design & Professional Website Development

Whether you are an attorney with a law firmschool, dentist, or any other small business, hire a local web developer for your web page design and online marketing services.

SEO services available nationally

Besides providing SEO and online marketing to local businesses, we also offer such services to small businesses in other states. For example, local cities include SeattleFederal Way,  IssaquahKirklandLakewood, WA, MonroeOlympiaTacoma, and Bellingham, WA.

Other states where we offer Web Design 

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A web design agency, we ensure that our services are beyond five stars and hence why we know that reviews matter!

Cities where we provide Web Design for small businesses:

Seattle Web Design Agency that offers custom web solutions.

Like any small business or customer, you may be asking yourself why you need a website? Of course, you do! No matter how small or big, every business needs a website and, more importantly, online marketing services after that. For example, SEO will help the site be more visible and available during search results. Thus generate more website traffic and increase sales and services! There are other factors and reasons why every business should have a website. We've summarized 12 reasons why a company should take web design seriously. Some of these include global and local presence, open 24/7, and outpace your competition.

We offer the best website design services, web maintenance, and web support to small businesses in Seattle, Washington, and all over the USA. Yes, our website builders and professional web designers are available to all companies at affordable website rates. After all, hiring competent and affordable Seattle web developers, website designers, WordPress designers, and web builders will get your business the results without breaking your bank account! Whether you're looking for a web agency in Seattle or a website developer elsewhere?

Every business deserves a professionally designed website.

Our freelance website development services will get your business the professional presence needed! Whether it's an e-commerce website or a simple CMS in WordPress. We always deliver what our customers expect! Trust our professional web designing and online marketing experience as proven, inexpensive, and practical for small businesses and professionals alike.

Our local web design services are available locally in Seattle, Washington, and all over the USA. An agency that offers various web services from custom web designs, SEO, and supporting Seattle businesses with our WordPress maintenance.

Local Areas we serve in Washington.

Local cities where we offer web design services include Auburn, WA, Seattle, WA, Covington, Kent, WA, Federal Way, Tacoma, OlympiaIssaquah, New CastleLakewood, Gig HarborEverettMonroe, Mill CreekMilton,  Northbend, PuyallupRedmond, Renton, Tacoma, White Center, Vancouver, Bellingham, Seattle, Yakima, and  Woodinville.

If you need a new website or just looking for some website support, reach out to us, and let us help—a recognized web design as the best web designer in Seattle.

Custom Web Design Solutions

How can we not mention custom web design solutions? Many of our clients opt for custom websites to make the business stand out from its competition. A custom website built by a professional web designer will not only result in solid branding but allow customers to differentiate and quickly identify your services and products from your competition. Our custom web design services are available to a diverse range of businesses in many areas, such as SeattleBellevue, Tacoma, NY, California, and globally.

Hire the best Web Design Services in Seattle, Washington

With front-end and back-end experience, our customers back us up as the best web design services. In fact, how could you possibly go wrong? Our full-stack web development experience and online marketing will pave the path for your business to succeed. Contact us today at (425)-336-0069. Just a reminder that our services are available, but not limited to Seattle, Bellevue, WA, Tacoma, Olympia, WA, New York, L.A., and all over!

Web Developers - We're not just a Web Design Agency.

Our specialties are not only in web design but also in web development and online marketing. Yes, we are a full-blown agency with a one-stop service. Our web development services are not just limited to the Washington area but all over. From Bellevue, Tacoma, and to LA, California, NY, London, Birmingham, UK, and Glyn Ebwy, Wales.

Web Agency with perfect solutions & great reviews

Our small business solutions are the perfect choice for any small to medium size business looking for results. Especially if you're looking to see your small business website grow, we can help via effective web design and online marketing. A Seattle web design company that assists many businesses in and around the Puget Sound area. We do not finish there; we've also helped companies in SeattleIssaquah, Bellevue, Tacoma, New York, and California. Let our expertise help your business expand and reach new heights!

Top Web Design & Digital Marketing AgencyWeb Development and Online Marketing Experience.

 

 

Web Design, Current Trends, and Online Marketing Blog Posts:

A Top Digital Marketing Agency in Seattle that provides a range of digital marketing services.

We have summarized some areas small businesses should be aware of when having an effective online presence.

Digital Marketing Tips and Insights

An SEO expert will always understand complex ranking formula fundamentals, SEO practices and explain SEO tasks and terminology to its customers. In fact, as professional SEO experts, they should never leave the clients in the dark! All professional SEO teams know the type of marketing that best fits any business. For example, to name a few, organic SEO, PPC, local SEO, and Social Media strategies.

Search Engine Marketing may include:

Web Design Tips

Web developers are digital professionals that may work as a team or may work independently. Some areas that they may focus on includes:

More Blog Posts on Web Design, Online Marketing, SEO, and related areas:

Google PanelGoogle Adwords | Google Trends | Rich Snippets |  | Internet Companies | HTTPS | | E-Commerce Website Developers | | 20 Years of Google | AI | Google Algorithms | Phishing & Compromising websites | Business Ranking in Seattle |  Smart HomesWeb Design History | Micro-animations & Micro-interactions | Drop shipping | Check our multi-page generator that helps create multiple landing pages | Structured Query  Language.

Yes, there are many cheaper options available, but you should know the pros and cons of more reasonable website costs. Also, why do affordable websites not consistently deliver what you expect? Connect with one of our web design or online marketers today. Also, we ask you to read our Seattle web design company reviews and see why our customers are glad they allowed us to work for them. Call us at (425)-336-0069.

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