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Customer Reviews

How to Acquire Awesome Customer Reviews For Your Website

Be honest: when you arrive on a website from a brand you don’t recognize, what’s the first thing you look for? Is it quality styling, compelling content, or pricing information… or is it a review of some variety? I can only speak for myself, but I always look for social proof to vet an unfamiliar site. If there’s strong evidence that previous customers have had good experiences, it’ll majorly enhance my initial impression of the site.

If you run a website, then, you need to make social proof a top priority. The more positive and comprehensive reviews you can source, the better your brand will look, and the less likely visitors will be to cut their visits short. So how do you get more awesome customer reviews? Let’s take a look at some useful tips:

Make the review process incredibly easy

Note the modifier of “incredibly” here, because I can’t place too much emphasis on how easy the review process needs to be. Consider the proven potency of the HappyOrNot review model, which invites each brick-and-mortar store visitor to press one button as they leave to express their level of satisfaction with their visit. The less effort it takes to offer feedback, the more likely it is that customers will do it.

In particular, this means keeping data entry to a minimum. If you ask each reviewer to fill in several fields before writing their review, they’ll quite reasonably wonder why they should bother. Everything should autofill based on the logged-in account — and if you prompt a review through an email, it should have all the details ready to go.

Focus on strong customer service

This is by far the most important step, because the post-purchase experience is absolutely vital to shaping a customer’s overall experience. Even if you invite someone to review a specific product, that isn’t exactly what they’ll do: instead, they’ll review the buying process from start to finish. Read through Amazon reviews and you’ll see this time and time again. “Did everything I expected, but customer service wasn’t helpful. 3 stars.”

So make a concerted commitment to keeping your customers happy. Offer a clear return policy, provide multiple means of communication (email, phone, live chat, etc.), provide as much relevant information as you can, and take action to resolve any issues that arise (the online world is full of negativity, but you can deal with it). Imagine that any given customer is going to keep buying from you for years, and treat them accordingly.

Encourage the inclusion of media

I already mentioned Amazon, but now it’s worth considering for a different reason: the strength of its review formatting. Note that the top reviews for products generally have multiple images, or even videos, of the reviewers (or their friends or family members) unboxing and using those products. The impact of this type of media can be very significant indeed.

This is because there’s a trust gap innate to online product listings: because the shopper can’t physically inspect anything, they must take it on faith that a product is what it’s said to be. When they can look at a video of a product in use (particularly one taken by an unbiased customer), it can really sway their opinion.

As such, allow reviewers to upload media (you’ll need to curate it, of course), and encourage it — this will significantly boost the quality of your reviews. If (as is very common) you’re using WordPress extended through WooCommerce, then you can pick up the Product Reviews Pro plugin for $79 — it offers plentiful configuration options and allows photos and videos.

If you’re running a hosted solution instead (i.e. you used a website builder), then your system might have native functionality — if not, you can certainly find a viable plugin (for instance, Loox comes highly-rated for the Shopify ecomm CMS). However you do it, just ensure that your customers know the options available to them.

Offer simple post-purchase incentives

As nice as it would be for customers to feel like providing reviews as a matter of courtesy, the reality is entirely different. People don’t typically like leaving reviews because it’s a hassle, even if it’s a mild one, so giving them something in return always works well — and you don’t even need to offer much. You can, for instance, give out a small discount to anyone who leaves a review, or even entry into some kind of prize draw.

Be careful with this, though. You’ll need to restrict the reward system to confirmed customers, because the alternative would likely lead to a lot of false reviews left purely to take advantage of the incentives. And let people know that you want honest reviews, because a believable review that’s narrowly positive is far better than a suspicious review that’s a glowing endorsement.

You can also provide a much more abstract incentive through social media. Engage with your customers in a friendly manner, and ask them politely to leave reviews to help you out. This will make the reviewing process feel like a favor for a friend — and don’t we all enjoy helping out our friends from time to time?

Whether your business is a start-up or one that has a long history behind it. . Great customer reviews are honest, believable, and laden with rich media, and you need as many as you can get. Start by making your brand as impressive as possible, then offer a simple and incentivized review process. It’s a long process, but fairly simple.

 

Delivering the best Web Design & SEO Services

Local Web Design Services

If you're looking for web designwebsite development, a new website or just need to revamp an existing small business website, then you’ve come to the right place. Notably, at Visualwebz LLC we understand business owners and the website benefits your business needs. In addition, we understand that being a website owner you will want to see immediate results. Furthermore, we can help your website reach an international, national or local customer base. Besides, we know how to get your customers to you. After all, small business websites and SEO have been our specialty since 2008!

We Deliver the Best Web Services

Our website developers specialize in delivering the best websites and nothing more. More significantly, our qualifications and experience allow us to deliver clear and concise solutions. Whether it's a simple website or one that's complex, or one that is built on PHP or ASP, we will always keep you in the loop during the whole web development process.

Immediately after the launch of your website, we will work with you in improving your online presence. For example, our SEO specialists will help drive traffic to your website. With this in mind. Visualwebz LLC is the ideal firm to hire for your next project. In fact, we will also take care of your web security - remember you will need to secure your website from hackers. Similarly, other website design services offered include website maintenance, support, and website testing.

Interested in chatting to us regarding SEO or web design? Or just have questions regarding our expertise or web design costs? Then Contact us today at 425.336.0069. You may also want to check our reviews, and learn why our customers like us! After all, our 5-star reviews clearly tell prospective customers why we stand out when it comes to service, punctuality, quality, and affordability.

 

 

 

 

 

Cities where we provide Web Design for small businesses:

A Seattle Web Design Agency that offers custom web solutions

We offer the best website design services, web maintenance and web support to small businesses in Seattle, Washington, and other areas in the USA. Yes, our website builder services are available to all businesses at affordable and cheap prices. After all, hiring competent and affordable web developers, website designers, WordPress Designers, and web builders will get you the results without breaking your bank! Whether you're looking for a web agency in Seattle or a website developer elsewhere? We can help. Call us at (425)-336-0069.

Every business deserves a professionally designed website

Our freelance website development services will get your business the professional presence needed! Whether it's an e-commerce website or a simple CMS in WordPress. We always deliver what our customers expect! Our professional web designing and online marketing experience have proven to be inexpensive and effective for small businesses and professionals alike.

In fact, our local web design services are not only available locally in Seattle, Washington, but all over the USA. From custom web designs, SEO and supporting Seattle businesses with our WordPress maintenance allows our agency to offer a diverse group of web services.

Local Areas we serve in Washington

Local cities where we offer services in Washington include Auburn, WA | Seattle, WA | Covington | KentKent, WAFederal Way | Tacoma | OlympiaIssaquah | New CastleLakewood | Gig Harbor | Everett | MonroeMill Creek | Milton | PuyallupRedmond | Renton | Tacoma | White Center | Vancouver | BellinghamSeattle.

If you need a new website or just looking for some website support, reach out to us, and let us help.

Custom Web Design Solutions

How can we not mention custom web design solutions? Many of our clients opt for custom websites, due to the fact that the end result will make the business stand out from its competition. In fact, a custom website built by a professional web designer will not only result in a solid branding but allow customers to differentiate and quickly identify your services and products from your competition. Our custom web design services are available to a diverse range of businesses in many areas, such as Seattle, Renton, Bellevue, Tacoma, NY, California and globally.

Hire the best Web Design Services from Washington

With front-end and back-end experience, our customers back us up as the best web design services. In fact, how could you possibly go wrong? In fact, our full-stack web development experience and online marketing will pave the path for your business to succeed. Contact us today at (425)-336-0069. Just a reminder, that our services are available, but not limited to Seattle, Bellevue, WA, Tacoma, Olympia, WA, New York, L.A. and all over!

Web Developers - We're not just a Web Design Agency

Our specialties are not only in web design but also in web development and online marketing. Yes, we are the full-blown agency with a one-stop service. Our web development services are not just limited to the Washington area but all over. From Bellevue, Tacoma and all the way to LA, California, NY, London, Birmingham, UK and Glyn Ebwy, Wales! Our UK web design services assist many businesses in Solihull, Birmingham, West Bromwich, and surrounding areas.

Web Agency with perfect solutions & great reviews

Our small business solutions are the perfect choice for any small to medium size business looking for results. Especially if you're looking to see your small business website grow via effective web design and online marketing. In fact, our Seattle web design company has assisted many businesses in and around the Puget Sound area. But, we did not finish there, we've also helped businesses in SeattleIssaquah, Bellevue, Tacoma, New York, and California. Let our expertise help your business expand and reach new heights!

A Top Web Design Agency with solid Web Development and Online Marketing credentials.

 

Online Marketing, SEO services available to small businesses in:

Top Seattle Marketing Agency & SEO Consultant

Following is a list of cities where we are available to help small businesses improve their online marketing presence via effective organic Seattle SEO and web solutions.

Washington SEO, SEMMarketing Agency available in:

Algona | Auburn | KentBellevue | New CastleBellingham | Factoria, Bellevue |  Federal WayFife | Kent | Renton | KirklandIssaquah | Lakewood |  LynnwoodMercer IslandMarysville | Mill CreekOlympiaRedmond | SeattleTacoma | Kennewick | Gig Harbor | Vancouver

Our SEO packages and Online Marketing solutions are affordable and geared towards small businesses. In particular, businesses in and around Seattle, Bellevue, RedmondSnohomish, Tacoma, Kent, and Factoria Bellevue, WA continue to be our loyal customers. Our SEO company and web design firm do not just make a promise but, rather carry it out to succeed. Whether you are close to home in Seattle, or elsewhere.

Our SEO services and SEO marketers focus on organic SEO for small businesses like restaurants, distributors, professionals, doctors, dentists, and attorneys/call us for a free SEO estimate at (425)-336-0069.

Digital Marketing Services

Our digital marketing services are available in Washington and other states. Locally we assist small businesses in Puyallup,  Gig HarborOlympiaBellevue, Issaquah, Kirkland, Seattle, Vancouver, Tacoma, and surrounding areas.

Internet Marketing Services

Our internet marketing services coupled with web design and SEO will get your small business website to the top of your search engine. We focus on local as well as larger markets. All the way from Seattle, Olympia, Maple Valley, Kirkland, Bellevue, Tacoma and states like Washington, California, and ones further out! We provide quality on-page SEO as well as off-page services. For example, helping to acquire customer reviews.

Organic SEO is the Perfect Solution

Yes, SEO is the best way to get your website visible online. But, you need to hire an agency that knows what they are doing. We at Visualwebz work within guidelines set by search engines. Thus, getting positive results for our customers. Also, our SEO consultant services are not only local in Renton, Kent, Seattle, Ballard, Bellevue or other areas. In fact, our reach is beyond Washington and the USA!

Online Marketing Services

Our online marketing services are not just limited to Seattle, Bellevue, Renton, Tacoma or Bellingham. But we offer services to all businesses nationally and globally. Go ahead and contact one of the top digital marketing agencies near you. You'd only realize that the SEO services that they offer will be extremely costly and outside your budget. In fact, there are many SEO Companies to choose from but we ask you to check our reviews and decide why our customers chose us.

Visualwebz is not just a top Seattle web design agency but also recognized as a top advertising and marketing firm in Washington state.

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Website Design - Call (425).336.0069

PHP and ASP for Small Businesses

If your looking for PHP or ASP Web Developer, Seattle PHP and ASP Web Design, or just a website designer near you, you’ve come to the right place! We provide web services such as Seattle Web Design and online marketing in the following areas, but not limited to Auburn, Algona, MiltonSeattle,  Bellingham, WADes Moines, Bellevue, IssaquahBurien, Federal Way, OlympiaFife, WA, Maple Valley, Mill Creek,  Covington, WA, Des Moines, and Seatac. Des Moines and Seatac are generally neighboring cities to Kent.

PHPand ASP Website Development & Online Marketing

Seattle Web development includes numerous online services including SEO and online marketing. As a result, some local areas we serve include:Washington StateAuburn | Bellevue | Eastside – Bellevue |  Bellevue Website Design – Local Website Firm | Bothell |  Des Moines | Federal Way | Fife | IssaquahKent | Kirkland, WALacey | Lakewood |  Lynwood | Maple Valley |  Mercer IslandMarysvilleMill CreekSeatac WATacoma | Tukwila | Vancouver | Everett | Spokane | Seatac | Seattle Website Design | Renton | Seatac.

Visualwebz.com serves numerous businesses around Seattle. For example, Ballard – Small business in the Ballard area will no doubt benefit from our website’s services. For example, the first-page ranking will allow your website to rank well in Google. In addition, other areas in Seattle include: Belltown |  FremontMadison Park | Capitol Hill | West Seattle | Queen Anne | Magnolia | Downtown Seattle | Seattle Website Design Services | Seattle | Northgate | Web Design Seattle Washington | Seattle Web Page Design | Small Biz Web Design

PHP and ASP Web Dev, Social Media & SEO services nationally

Besides providing the best SEO marketing strategies and online marketing advice to businesses we also provide other related web services to small businesses in other states. For example, local cities include SeattleFederal Way,  Issaquah, Kirkland, Lakewood, WA, Monroe, Olympia, Tacoma and Bellingham, WA. Businesses we cater to out of Washington state include:

Whether you’re looking for a website for an attorney, small law firm, dentist, or marketing a law firm? Our web developers will deliver exactly what you want. Call Visualwebz today at (425)-336-0069.

Other cities and states where PHP and ASP Web Design Services are available :

Seattle PHP and ASP Web Design

Visualwebz has been providing individualized PHP and ASP web design and online marketing services since 2008. Hiring PHP development companies that know what they are doing always makes sense. Also, opting for a top global SEO company will get you the results and reassurance that your website is being handled by professionals. Whether its a startup, manufacturing firm, non-profit or a doctors website design, accounting website, or just a responsive website design, we can assist. Outsourcing your web services to us will mean quality at affordable website costs that fit your budget.

We encourage you to check our web design agencies reviews. Click here for Visualwebz Reviews.

 

Web Design, Current Trends, and Online Marketing Blog Posts:

Visualwebz LLC is a Top Digital Marketing Agency Seattle 2018 and provides a range of digital marketing services.

We have summarized a number of areas small businesses should be aware of when it comes to having an effective online presence.

Digital Marketing Tips and Insights

An SEO expert will always have an understanding of ranking formula and practices. Also, clearly know the type of marketing that best fits any business. For example, to name a few, organic SEO, PPC, and Social Media strategies. Other areas, online marketing include are:

Web Design Tips

More Blog Posts on Web Design, Online Marketing, SEO and related areas:

Google PanelGoogle Adwords | Google Trends | Rich Snippets |  | Internet Companies | HTTPS | | E-Commerce Website Developers | | 20 Years of Google | AI | Google Algorithms | Phishing & Compromising websites | Business Ranking in Seattle |  Smart Homes | Ruby on Rails | Web Design History | Death of Google Plus | 5G | Micro-animations & Micro-interactions | Drop shipping | Check our multi page generator that helps create multiple landing pages.

Yes there are many cheaper options available, but you should know the pros and cons of cheaper website costs. Also, why cheap websites don't always deliver what you expect.

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